Help Center

We don't sell your personal data, and BoomBoom has no third-party advertising or tracking. For full details, see our Privacy Policy.

You must be 13 or older to use BoomBoom. Users 13 to 17 can buy Lux (a parent can require approval for each purchase with Apple's Ask to Buy), unlock, rate, follow and post free photos. Setting prices, earnings and payouts are for adults 18+ only.

Creators can limit a post by number of unlocks, by time, or both. Once the unlock limit is reached or the time runs out, the post is no longer available to new unlocks. If you already unlocked it, it stays in your collection. Posts can also become unavailable if they're removed for breaking our Community Guidelines.

Tap Forgot Password? on the sign-in screen and follow the link we email you. Check your spam folder if it doesn't arrive. Still stuck? Email us from the address on your account.

• Force-close and reopen the app.
• Make sure you have the latest version from the App Store.
• If it continues, reinstall the app. Still having trouble? Email us below.

Tap the ⚠ warning icon on any post or profile, or Report in a post's ⋯ menu, and pick the reason that fits best. Reports go to our team, who decide what action to take (see our Community Guidelines, Section 11). To block someone, use Block on their profile; in the app they won't be able to see your profile or interact with your posts. Blocking doesn't hide what's public: public profiles and posts can still be seen through share links or without signing in.

Tap Appeal Decision on the screen the app shows you, or email us. Appeals are reviewed by our team. Accounts terminated for child sexual abuse material or credible threats can't be appealed.

Send a DMCA notice to our designated agent at legal@boomboom.email. What to include is in our Terms of Service. You can also report the post in the app (Report → Intellectual Property).

Report the account in the app (Report → Child Safety → User is under 13), or email us with the username and why you believe they're under 13. We delete accounts of users under 13 and their data.

Use our removal request form, no account needed. We remove reported content within 48 hours of a valid request and search BoomBoom for exact copies of the same file. Edited or re-saved copies may not match, so if you see the image again, report that copy too. If you're on BoomBoom, you can also report the post in the app (Report → NCII).

Yes, BoomBoom is free to download and use.

What you can do for free:

• Explore the community and discover posts
• Follow creators and build your feed
• Unlock free posts and keep them in your collection
• Post photos (only adults 18+ can set a Lux price; posts by users under 18 are always free)

Optional paid features:

Some posts are unlocked with Lux, BoomBoom's in-app currency, which you buy from us through the App Store. Lux can only be used to unlock posts in the app; it can't be cashed out or transferred.

Note: BoomBoom is currently available on iOS in the US only.

Adults 18+ can set a Lux price on their posts. Users buy Lux from BoomBoom and spend it with BoomBoom; they never pay creators. BoomBoom pays you a share of its own revenue from unlocks of your posts. Your share (80%, 90% or 100%) depends on your Payout Tier, which is based on your recent unlocks and ratings.

Getting paid:

• Connect a U.S. PayPal account in the app's earnings screen (PayPal runs its own identity checks).
• Each earning period ends on the 24th; payouts are expected around the 1st of the next month.
• You need at least $10 in earnings; smaller amounts roll over.
• A flat $0.25 fee is taken from each payout.

Earnings shown in the app are estimates until they're paid. See our Terms of Service for full details.

Lux purchases: Lux is bought through Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com. If Apple refunds a purchase, that Lux is removed from your balance.

Lux spent on an unlock: because a post is revealed as soon as you unlock it, unlocks are final and Lux spent on them isn't returned, including when a post is later removed for breaking our rules. If a post you unlocked won't open, email us and we'll help. See our Terms of Service for details.

In review: payouts can be paused for a manual review, for example after unusually high earnings, many reports, or unlocks from accounts that appear linked to yours. You'll see a notice in Payout History and get an email. Your earnings aren't lost while we review.

Negative balance: if someone gets an Apple refund for Lux they already spent unlocking your posts, the earnings from those unlocks are taken back. This can make your balance negative; it's balanced out by future earnings. Each deduction shows in Payout History.

Late: payouts usually arrive within 10 business days of the 1st. Check that PayPal is still connected, then email us if it hasn't arrived. Occasionally a month's payouts may be delayed while we wait for Apple's payment for those unlocks, never past the 20th of the second month after the earning period; we'll tell you if that happens (Terms §9.2.g).

Go to Settings → Delete Account. This permanently deletes your profile and personal data. Any Lux balance is lost. Earnings of $10 or more are paid in your next payout to your connected PayPal. For a smaller balance, or if PayPal isn't connected, email us from your account's email before deleting and we'll arrange payment. Posts other people already unlocked stay available to them. We keep only records the law requires or that we need for safety and fraud prevention, such as purchase records, reports and ban history. See our Privacy Policy.