Law Enforcement

Last updated: November 5, 2026

This page is for law-enforcement and government agencies. BoomBoom LLC, a California limited liability company, runs the BoomBoom iOS app.

How to reach us

• Email: legal@boomboom.email, from an official agency address
• Mail: BoomBoom LLC, P.O. Box 4413, Blue Jay, CA 92317, United States

Please include your agency, your name and badge or ID number, a phone number we can call back, your case number, the BoomBoom username, user ID, or profile or post link (boomboomhq.com/…) of each account, and the legal process or request as a signed PDF. We may confirm a request by calling the agency back on a number we look up ourselves.

Preservation requests

When we receive a preservation request under 18 U.S.C. § 2703(f), we preserve the data we hold for the named accounts at that time for 90 days, and for 90 more days if the request is renewed. Data that a user deleted, or that we deleted under our retention practices, before the request arrived may no longer be available.

Legal process

We disclose user records only as the Stored Communications Act (18 U.S.C. § 2701 et seq.) allows, and only for the accounts named:

• Basic subscriber information: a subpoena.
• Other non-content records: a court order under 18 U.S.C. § 2703(d).
• Content, such as posts and photos: a search warrant.

Emergencies

If someone is in immediate danger, contact local emergency services first. Then email us with EMERGENCY in the subject line and tell us the nature of the danger of death or serious physical injury, the account involved, what information you need, and how it will help. In a genuine emergency we may disclose information voluntarily, as 18 U.S.C. § 2702(b)(8) and (c)(4) allow.

Child safety reports

When we become aware of apparent child sexual abuse material, we report it to the National Center for Missing & Exploited Children (NCMEC) CyberTipline, as 18 U.S.C. § 2258A requires, and preserve the reported content for one year. If your request concerns a CyberTipline report from us, please include the CyberTipline report number.

Agencies outside the United States

Please send requests through a Mutual Legal Assistance Treaty (MLAT) or the U.S. Department of Justice. In a genuine emergency, email us as described above.

Other requests

This page is not for private parties. Lawyers and others with civil requests can write to legal@boomboom.email. We don’t provide the content of user accounts in response to civil subpoenas.

User notice

We may tell a user about a request for their data, unless the law or a court order, such as one under 18 U.S.C. § 2705(b), prohibits it.

About these guidelines

These guidelines describe how we usually handle requests. They don’t create any rights for anyone, and we may change them at any time.